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Alerts

Hear when an agent finishes, needs you, gets stuck or fails, so you can leave long work running.

Alerts are what let you walk away from long work. Start a goal on the support-bot fine-tune, go to a meeting, and you'll hear when the eval results are in or when an agent needs a decision from you.

Open Settings → Notifications under Organization.

Alert preferences: four agent events with In-app and Desktop checkboxes, Test notification and Save preferences
Tick In-app, Desktop, or both for each event, then Save preferences.

When to use it

  • Before starting long work you won't watch, like an overnight sweep or a multi-day goal.
  • When pings get noisy: keep Desktop alerts for things that wait on you, and leave completed work in the app.

For notifications about channels, issues and comments inside a workspace, see Notifications.

Why it matters

An agent waiting for your answer makes no progress until you reply. A desktop alert for An agent needs your input can turn a four-hour stall into a two-minute pause. Alerts are also how you hear that a goal stopped on a usage limit before the morning is gone.

Choose what reaches you

EventWhen it firesSuggested
An agent completed workA chat or goal finishedIn-app; add Desktop for long goals
An agent needs your inputIt asked you a question and is waitingIn-app and Desktop
An agent is blocked or limitedIt's stuck, or paused on a usage or budget limitIn-app and Desktop
An agent failedA run stopped with an errorIn-app and Desktop

In-app alerts appear inside ArkenOS. Desktop alerts use your computer's notifications, so they reach you while the app is in the background. Every event starts with both on. Click Save preferences after changing them.

These choices apply to the whole organization.

  • Keep Desktop on for anything that waits on you. An agent waiting for an answer makes no progress until you reply.
  • Turn Desktop off for completed work if you run many short chats and the pings get noisy. You'll still see the alert in the app.

Check that alerts get through

Under Delivery check, click Test notification. You should see a test alert on this device. If nothing shows, click System settings and allow notifications for ArkenOS, then test again.

Pick a sound

Sound sets what this device plays when an alert arrives. Click a sound to hear it and choose it, or pick None for silent alerts. Sounds come in a few families: Original, Game, Musical, Sci-fi, Organic and Status, each labelled with what it suits, like "Agent needs your input" or "Long run finished". Sounds play on macOS for now.